It’s now clear that business as usual will be different in the world of work. But if, as our survey suggests, employee productivity is possible at the height of the pandemic with little to no training or preparation, some of the new ways of working could be continued in the post-COVID-19 world. Understanding the drivers of productivity in this new environment and designing appropriate, sustainable working models are crucial to the success of work—both today and tomorrow. BCG has done an extensive study on the subject and the results are very interesting for all organizations.

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