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The importance of listening, not only hearing

the importance of listening

Strong listening skills can make a critical difference in the performance of everyone, but few are able to cultivate them. Good listening—the active and disciplined activity of probing and challenging the information garnered from others to improve its quality and quantity—is the key to building a base of knowledge that generates fresh insights and ideas. Read more in this article from McKinsey.

Read more: 6 min