Deliveries are the new customer experiences

News you want to use week 33.

On-demand delivery business Postmates is expected to receive the first-ever permit for sidewalk robotics operations in the city of San Francisco. Postmates semi-autonomous sidewalk rover, Serve, was unveiled in December. Using cameras and lidar to navigate sidewalks, Serve can carry 50 pounds for up to 25 miles after one charge. Postmates has a human pilot remotely monitoring the Serve fleets and each rover has a “Help” button, touchscreen and video chat display for customers or passers-by to use if necessary.

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