Hashing out a customer journey map is on most marketers’ to-do lists, but it keeps getting pushed back. Maybe a high-priority project gets in your way or—ugh—who has the time? Whatever the reason, customer journey mapping often doesn’t happen, even though it should.

To help you start that long-delayed project, we’ve found a great template which enables you to break down what a customer journey map is, walk through why it matters, and help you make your own in less than 30 minutes with our handy, free template.

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